Terms of service
Strict terms for using this website.
These Terms govern your access to and use of willandtrust.co.za, Wills & Trust forms, content, pages, and related digital services.
Last updated: 8 May 2026
1. Acceptance
By accessing or using this website, submitting any form, requesting a consultation, downloading or reading content, or communicating with us through the website, you agree to these Terms. If you do not agree, you must stop using the website immediately.
2. Definitions
“Website” means willandtrust.co.za and any related pages, forms, landing pages, blog posts, FAQ pages, and digital interfaces operated under the Wills & Trust brand. “Services” means enquiries, consultation requests, will drafting facilitation, estate planning guidance, trust enquiries, estate administration enquiries, Islamic will enquiries, business succession enquiries, and related communications.
3. No automatic professional relationship
Using the website, reading content, or submitting a form does not automatically create an attorney-client, fiduciary, financial advisory, insurer-client, or professional adviser relationship. A formal relationship exists only when expressly confirmed in writing and any required onboarding, verification, mandate, or agreement has been completed.
4. Information only, not final advice
Website content is general information for South African users. It is not legal, tax, financial, insurance, fiduciary, religious, Shari'ah, accounting, or investment advice. You must obtain advice suited to your facts before acting. Estate planning outcomes depend on family structure, assets, liabilities, marriage regime, tax position, business documents, religious requirements, and applicable law.
5. No guarantee of outcome
We do not guarantee that any document, consultation, strategy, article, checklist, form, or recommendation will achieve a specific legal, tax, estate administration, family, business, insurance, or financial outcome. We also do not guarantee that the Master's Office, a court, regulator, insurer, trustee, executor, beneficiary, or third party will accept a document or position.
6. Your responsibilities
You must provide accurate, current, complete, and lawful information. You must not submit false information, impersonate another person, conceal material facts, misuse another person's personal information, interfere with the website, attempt unauthorised access, or use the website for unlawful purposes. You are responsible for obtaining consent where you provide information about another person.
7. Online forms and communications
Submitting a form is a request for contact or assessment. It is not confirmation that a will has been drafted, signed, stored, accepted, valid, or enforceable. You remain responsible for reviewing documents, signing them correctly, storing originals safely, and keeping your information updated unless a separate written agreement says otherwise.
8. Will drafting and estate planning limitations
Will drafting and estate planning require accurate instructions. If you omit assets, debts, beneficiaries, marriage details, business interests, foreign assets, digital assets, religious requirements, maintenance obligations, or family facts, the resulting guidance or documents may be incomplete or unsuitable.
9. Third-party providers
Some services may involve third-party providers, including technology providers, professional advisers, estate administrators, trustees, insurers, underwriters, communication providers, or document fulfilment partners. Their own terms, underwriting, acceptance criteria, fees, timelines, and policies may apply. We are not responsible for third-party acts or omissions unless required by law.
10. Intellectual property
All website content, layouts, text, graphics, branding, forms, articles, page structure, and code are owned by or licensed to Wills & Trust unless stated otherwise. You may view the website for personal, non-commercial use. You may not copy, scrape, reproduce, republish, modify, distribute, sell, or exploit website content without written permission.
11. Website availability
We may change, suspend, restrict, replace, or discontinue any part of the website or services at any time without notice. We do not guarantee uninterrupted, secure, error-free, or virus-free access.
12. Security
You must use your own reasonable security measures when communicating with us. Email, online forms, WhatsApp, SMS, and internet communications can carry risk. Do not send passwords, seed phrases, private keys, or highly sensitive access credentials through ordinary forms unless we specifically provide a secure process.
13. Privacy
We process personal information according to our Privacy Policy. By using the website, you acknowledge that personal information may be collected and processed for the purposes described there.
14. External links
The website may link to third-party websites. Links are provided for convenience only. We do not control and are not responsible for third-party content, security, policies, accuracy, or services.
15. Limitation of liability
To the maximum extent permitted by law, Wills & Trust, its owners, operators, employees, contractors, agents, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, punitive, or economic loss, including loss of profits, loss of business, loss of data, loss of opportunity, family disputes, estate delays, tax consequences, or losses arising from reliance on website content.
16. Indemnity
You indemnify Wills & Trust against claims, losses, damages, liabilities, costs, and expenses arising from your breach of these Terms, unlawful use of the website, inaccurate information, unauthorised disclosure of third-party personal information, or reliance on website content without appropriate advice.
17. Changes
We may amend these Terms at any time by publishing updated Terms on this website. Continued use after publication means you accept the updated Terms. You should review these Terms whenever you use the website.
18. Governing law
These Terms are governed by the laws of the Republic of South Africa. You consent to the jurisdiction of South African courts for disputes relating to the website or these Terms.
19. Severability
If any provision of these Terms is unlawful, invalid, or unenforceable, the remaining provisions continue in force.
20. Contact
For questions about these Terms, contact Wills & Trust through the contact form or contact details published on willandtrust.co.za.